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Terms, privacy and house rules

D'Kebun Campsite · Kahang, Johor

Booking terms

A booking is a request to stay on the dates you selected. We hold the campsite or tiny house after you confirm. Stay is confirmed when payment is received and we mark the booking paid.

Payment

Choose a payment method when you review your booking. Online payment is not live yet, so confirming a booking does not take a payment.

Cancellation and refunds

Cancel from My Bookings. Refunds follow these tiers on the amount paid:

  • 7+ days before check-in — full refund
  • 3 to 6 days before check-in — 50% refund
  • Less than 3 days before check-in — no refund

Check-in and check-out

Check-in 2:00 PM · Check-out 12:00 PM.

House rules

  • Check-in from 2:00 PM. Check-out by 12:00 PM.
  • Keep grounds, toilets and riverbanks clean. Dispose of rubbish in the bins provided.
  • Quiet hours after 11:00 PM so neighbouring campsites can rest.
  • Supervise children near the river, pool and BBQ pit.
  • Do not bring pets unless the host has confirmed in writing.
  • Fires only in designated BBQ pits. Never leave a fire unattended.

Privacy notice (PDPA)

We collect your name, email, phone number and stay dates to complete bookings, contact you about payment and arrival, and keep legally required records. We do not sell your data. You may ask us to correct or delete personal data that is not needed for an active or completed stay by calling 016-725 7951.

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